Thursday 11th June 2015, One Great George Street, Westminster SW1P 3AA

Plenary Speakers

Conference Chair -Andy Lake, Author of 'The Way We Work, A Guide to Smart Working in Government', Flexibility.co.uk

Andy Lake is a specialist in Smart and Flexible Working, and editor of Flexibility.co.uk, the online journal of flexible work.  He has been involved in dozens of implementations of Smart Working and has conducted leading-edge research into its impacts.   Currently he is an advisor to the Cabinet Office on Smart Working, and wrote the guidance for the Civil Service, The Way We Work, A Guide to Smart Working in Government (2014). Other recent publications include It’s Work But Not As We Know It, which explores what the future of work means for business, society and public policy.

Andy coordinates the Smart Work Network (www.smart-work.net), a network of 180 larger companies and public sector organisations that collaborate to develop smart and flexible working. His management book Smart Flexibility was published by Gower in January 2013.
Bruce Mann, Executive and Finance Director, Cabinet Office and; SRO The Way We Work Programme

Bruce joined the Ministry of Defence in 1979. After early work in policy roles, the Falklands and Gulf conflicts, a secondment to the Cabinet Office and Private Secretary to the MoD’s Permanent Secretary, he was appointed Director, Defence Policy in 1994. After an assignment to the MoD’s logistics organisation, he was seconded to NATO for the Kosovo conflict, before returning to MoD as successively Director, Resources and Plans and then Director General Financial Management. He was seconded to the Cabinet Office again in February 2004 to act as Secretary to Lord Butler’s Review of Intelligence on Weapons of Mass Destruction, before moving on to be Director of Civil Contingencies in the Cabinet Office.

Bruce became the Cabinet Office’s Finance Director in December 2009, and took on the role of Executive Director Government Property in 2012, responsible for ensuring the effective utilisation of the government’s land and property portfolio, and the release of surplus or under-used estate for more productive use.  In that role, he led the Strategic Land and Property review, the results of which were announced at Budget 2014.
Philippa Lloyd, Director General, People, Strategy and Higher Education, Department for Business, Innovation & Skills

Philippa took up the post of Director General, People and Strategy in September 2012 with her brief being expanded to include Higher Education from February 2015.

She is a physicist by background and began her career as a science journalist with Nature before joining what was then the Office of Science and Technology to work on scientific research funding policy.  Since then she has had a variety of policy and corporate centre roles, and most recently was the Director of Consumer and Competition Policy (CCP) in BIS.  She was the first Principal Private Secretary to the Secretary of State to work part-time.
Richard Phillips, Head of Mobility Solutions, Government and Health, BT Global Services

Richard Phillips is Head of mobility solutions for BT Government and Health. Working across all government verticals including, health, local and central government, police and defence.  Richard leads a team whose objectives are to understand customer needs now and in the future, define the strategy for mobility in BT Government and Health and to deliver continual growth for BT in this exciting area.

Richard strongly believes that one of the under exploited ways to manage the challenges ahead in government is to really understand the productivity and efficiency issues, and see how mobile technology can meet those head on with simple effective solutions.

When Richard isn’t working he can be found taxiing children to a never ending list of activities and parties, watching football and spending as much time outside as possible.

Louise Woodford, Director Change, Performance & Shared Services, Ministry of Justice

Louise joined the Ministry of Justice (MoJ) in May 2009 as the Deputy Director of Change. Louise has under-taken a number of roles since her time in MoJ mainly in the corporate services arena across Technology, Shared Services and Portfolio and Programme Management. Louise in her current role is SRO of two programmes – Shared Services and TW3 (workplace improvement programme). She is also responsible for managing the service delivery for MoJs outsources Shared Services and overseeing improvements in Corporate Services to improve performance and change.

Louise started her career as a Trainer & Project Manager working for a Financial Software House. This started out Louise’s passion for project management, continuous improvement and change. Louise then went on to join a Consultancy firm in London who specialised in change and programme / project management. After which Louise moved to Manchester where she spent 3 years working for herself as a Consultant. This work led Louise to the public sector where she took up a permanent position at Northwest Development Agency and then London Development Agency. Louise now lives in Surrey, with her husband two young children and two dogs.


Session Speakers

Chris Ager, Director, Bilfinger GVA

Andrew Butterworth, Client Account Director, Occupye/Cad-Capture

Simon Carter, Head of Real Estate, National Grid

Mark Chapman, Principal Surveyor, Bilfinger GVA

Sarah Everitt, Co-founder, PLACEmaking
Sarah is a co-founder of PLACEmaking. Sarah has expanded PLACEmaking design consultancy portfolio, repurposing the function of the ‘place’ and focused on the associated operational services. Sarah is leading the development of our on-line services: giving our clients permission access to our toolkit and method templates.

Ian Gale, ICT Service Delivery and Integration Manager, Bristol City Council

Nicola Gillen, Director of Workplace Strategy, EMEA, AECOM

Andrew Hawkins, Director, Eduserv

Bridget Hardy, Head of TW3 Engagement and Workplace Transformation Strategist, Cabinet Office and; Director, Integrans Consulting
Bridget is a respected thought-leader on work and workplaces. She now advises international public and private sector clients following a career in the UK Civil Service where she led the initiative to transform workplaces to support modern ways of working using digital technologies. She was an author and creator of Working without Walls and Working beyond Walls that revolutionized perceptions about how workplaces can be agents for organisational and cultural change. She is a driving force for The Way We Work (TW3) programme - a major government-wide cultural reform programme that is changing the way the Civil Service works.

Stuart Higgins, Director, Innopsis (formerly PSNGB)

Sophy Hough, Strategic Partnership Director, BT Advise

John Keyes, Senior Director, DTZ
John Keyes is a chartered surveyor and town planner who has worked in both the public and private sectors. He has over 25 years experience and is currently the Head of Public Sector at DTZ.

John works with a range of public sector bodies including NHS Trusts, NHS Property Services, local authorities, universities, colleges, police forces and schools.  He is particularly focused on translating service needs into estate requirements and the delivery of transformational change in the public sector estate.

John is a key member of the health team at DTZ. This team is supporting a number of NHS Trusts in seeking to secure property cost savings and in developing estate strategies which respond to rapidly changing service and business needs. He has worked with NHS Property Services, advising of asset disposals and on strategies for reducing the overall estate and its running costs.

John also leads the DTZ team which is procuring buildings for government to deliver the Free Schools programme.

Susanne Lorencin, Director of Workplace Strategy, DTZ
Susanne is Head of Workplace Strategy at DTZ and has over 25 years experience working with both the public sector and corporate clients in the development of workplace strategies, enabling organisations to use space more effectively in response to changing work processes, culture, brand values and technology solutions in alignment with business objectives.

She works closely with all levels of the organisation to drive change and demonstrate how a consistent approach in the workplace strategy and guidelines can drive cost savings across the portfolio whilst providing more innovative and sustainable working environments.
She has previously contributed to the BCO Workplace Guidelines  and has published articles on current trends in the Legal Sector.

Jason Mason, Head of Personal Computing Services, The British Library
After 25 years working in local government Jason now leads an IT service responsible for the delivery of End User Computing services to the staff and visitors of the British Library as well as a media team supporting internal and external conferences at the purpose-built conference centre in St Pancras, London. Jason is passionate about delivering an outstanding customer experience and believes that is is still possible to provide a good level of service despite continuous budget constraints by working smarter and adopting IT Service Management processes and following the principles of Continuous Improvement.

David Mathieson, Managing Director, Property and Assets, Mouchel Business Services

Nicholas Morgan, Co-founder, PLACEmaking
Nick has led on refreshing our approach to supporting our clients: with an entirely new toolkit of consultancy methods and blueprint templates, more accessible and appropriate to the contemporary programme challenges and project pressures, building on his knowledge and experience gained as managing director of the successful UK business part of the former international consultancy firm DEGW.

Nicholas is an adviser to the British Council of Offices.

Alan Newton, Director, Strategy Development, Mouchel Property

Kate North, VP Global Development, e-Work.com
Kate North is the VP of Global Development for e-Work.com, the leader in interactive, web-based courses designed to easily “prepare the workforce for the workplace”.  

For more than 25 years, Kate’s has been helping organizations create innovative workplaces and adopt new ways of working. Her global expertise includes:  change management, workplace strategy, research, sustainability, design and leadership.  

Previously, Kate was the Vice President, Strategic Business Group at Herman Miller Inc. and also served as the Global Director of Ideation, a global workplace research consultancy at Haworth Inc.   

Kate’s passion for creating community and the desire to explore the evolving workplace led to the creation of the “Workplace Evolutionaries (WE)” of which she serves as the Global Chair.  During World Workplace 2014, Kate received the prestigious International Associate Award for her contributions.   Kate co-authored “Work on the Move” which was sponsored by the IFMA Foundation and has been highly involved in the Workplace Community of Practice within CoreNet Global and serves on the “New Ways of Working” advisory board.

Des Ward
, Director, Innopsis (formerly PSNGB)

Simon Watts, Chief Executive, Occupeye/Cad-Capture

Alison White, Co-founder, PLACEmaking
Alison is a co-founder of PLACEmaking. Alison has focused on building PLACEmaking’s strong client base in central government, local government, justice and the NHS: exploring partnership working opportunities, delivering financial and service delivery benefits for the public sector and expanding our work in the education field and the private sector.

Alison co-authored ‘Working Beyond Walls’.

Alison White co-authored ‘Working Beyond Walls’.

Please note timings, agenda and speakers may be subject to change